PRIVACY AND SECURITY POLICY
All services provided in our store belong to and are operated by our company, Kozaç Tekstil Yapı ve İnş. San. Dış. Tic. Ltd. Şti., registered at Veliefendi Mah. Prof. Dr. Turan Güneş Cad. No:71 Zeytinburnu/İstanbul.
Our company may collect personal data for various purposes. Below is information on how such personal data is collected and protected.
By completing membership forms or other forms and surveys on our store, members provide certain personal information (such as name-surname, company details, phone number, address, or email address) that is collected by our store as required by the nature of the business.
From time to time, our company may send campaign information, details about new products, or promotional offers to customers and members. During registration, members can choose whether to receive such communications, later change this preference in the account information section after logging in, or use the link provided in the communication to update their preference.
During the approval process carried out through our store or via email, the personal data transmitted electronically by our members will not be disclosed to third parties except for the purposes and scope defined in the “User Agreement” concluded with our members.
To diagnose system-related problems and to quickly resolve any issues or disputes that may arise regarding the service provided, our company records and uses members’ IP addresses. IP addresses may also be used to generally identify users and to collect broad demographic information.
Beyond the purposes and scope defined in the Membership Agreement, our company may also use the requested information itself or through its business partners for the purpose of direct marketing. Personal information may be used to contact the user when necessary. Information requested by our company and information provided by the user, as well as data related to transactions carried out through our store, may—without disclosing member identities—be used by our company and its business partners for various statistical evaluations, database creation, and market research.
Our company undertakes to keep confidential information strictly private and confidential, to consider it a duty of confidentiality, and to take all necessary measures and exercise due care to ensure and maintain confidentiality, to prevent all or any part of the confidential information from entering the public domain, or from unauthorized use or disclosure to any third party.
CREDIT CARD SECURITY
Our company gives top priority to the security of credit card holders who shop on our e-commerce sites. Your credit card information is never stored in our system.
There are two indicators that show you are on a secure website. One is a key or lock icon located at the bottom bar of your browser. This indicates that you are on a secure web page and that all your information is protected through encryption. This information is used only within the scope of the sales process and according to your instructions. During shopping, credit card information is encrypted with the 128-bit SSL (Secure Sockets Layer) protocol and transmitted to the relevant bank for verification. If the card’s usability is confirmed, the purchase proceeds. Since no card information can be viewed or recorded by us, it is prevented from being obtained by third parties under any circumstances.
For online orders paid by credit card, our company verifies the reliability of the payment/invoice/delivery address information against Credit Card Fraud. Therefore, for first-time orders placed through our site, the accuracy of financial and address/phone information must first be confirmed before proceeding to procurement and delivery. If necessary, the cardholder customer or the relevant bank may be contacted for verification.
Only you can access and change all the information you provide during registration. As long as you keep your member login information secure, it is not possible for others to access or change information about you. For this purpose, membership transactions are carried out within a 128-bit SSL security area. This system is an international encryption standard considered unbreakable.
E-commerce websites that provide a customer support line and clearly state address and telephone information are more preferred today. In this way, you can obtain detailed information on any matters you are curious about and more accurately assess the reliability of the company providing online shopping services.
THIRD-PARTY WEBSITES AND APPLICATIONS
Our store may provide links to other sites within the website. Our company bears no responsibility for the privacy practices or content of the sites accessed through these links. Advertisements published on our site are distributed to our users through our advertising partners. The principles of this Privacy Policy apply only to the use of our store and do not cover third-party websites.
EXCEPTIONAL CIRCUMSTANCES
In the limited cases listed below, our company may disclose user information to third parties outside the provisions of this Privacy Policy. These cases are limited to:
1. To comply with legal obligations imposed by laws, decrees, regulations, etc., issued by authorized legal authorities and currently in force;
2. To fulfill and enforce the “Membership Agreement” and other agreements concluded with our users;
3. When information about users is requested by an authorized administrative or judicial authority as part of a duly conducted investigation or inquiry;
4. When it is necessary to provide information to protect users’ rights or safety.
E-MAIL SECURITY
Please never write your credit card number or password in the emails you send to our Customer Service regarding any of your orders. Information contained in emails may be viewed by third parties. Our company cannot, under any circumstances, guarantee the security of information transmitted via email.
For any questions or suggestions regarding our Privacy Policy, you can email us at [email protected]. You can also reach us via the contact details below.
Company Name: Kozaç Tekstil Yapı ve İnş. San. Dış. Tic. Ltd. Şti.
Address: Veliefendi Mah. Prof. Dr. Turan Güneş Cad. No:71 Zeytinburnu/İstanbul
Phone: +90 544 884 97 00