How can I become a member of www.kozac.com.tr?

You can click the “Sign Up” button and complete the required personal and address information to create your membership.

Do I need to pay any fees to become a member?

No, there is absolutely no fee for membership.

I forgot my password. What should I do?

If you are already a member but forgot your password, go to the “Member Login” section, enter your email address, and click the “Forgot Password” button. You will receive an email with instructions to reset your password. Follow the link provided in that email to create a new password.

How can I place an order on www.kozac.com.tr?

Click the “Add to Cart” button on the product you wish to purchase. Then go to your cart, fill in your personal and address information, choose your preferred payment method, and complete your order.

Is shopping on www.kozac.com.tr safe?

The security of our visitors’ personal data is extremely important to us. www.kozac.com.tr uses the highest level of security measures for collecting and storing personal information. Your credit card details are securely transmitted to the banks in encrypted form and are never stored by www.kozac.com.tr.

Which payment methods can I use on the payment page?

You can make payments using one of the following methods: credit card, debit card, cash on delivery, credit card on delivery, bank transfer, or EFT.

I can’t add a product to my cart. What should I do?

First, try using a different web browser such as Google Chrome, Microsoft Edge, Opera, or Mozilla Firefox. If you still experience the same issue, clear your browser history and try again. If the problem persists, please report the issue to [email protected].

I can’t add a product to my cart. What should I do?

First, try using a different web browser such as Google Chrome, Microsoft Edge, Opera, or Mozilla Firefox. If you still experience the same issue, clear your browser history and try again. If the problem persists, please report the issue to [email protected].

I want to cancel my membership. How can I do that?

If you wish to cancel your membership, you can send an email to [email protected].

I get an error message when creating an order. How can I fix it?

In such a case, please clear your browser history and try again. If the problem continues, we kindly ask you to report the error to [email protected] via email.